Chan Ieng

Led full project lifecycle management for 4 major banking clients (Heng Heng, Oriental, Asia-Pacific Development, Chief Bank), consistently delivering projects on time and within scope.

Oversaw, evaluated, and tracked Change Requirement (CR) items with partner banks, effectively controlling scope creep and ensuring project alignment.

Supported the commercial team by streamlining payment milestones and updating executive project status reports, enhancing collaboration and visibility.

Defined test cases and supported QA testing initiatives for critical banking projects, including Chief Bank's RMB events, ensuring high quality deliverables.

Managed corporate documentation, client meeting logistics, business itineraries, and executive minutes for the CEO, significantly enhancing operational efficiency.

Consolidated monthly strategic plans and departmental summaries across departments, and administered corporate performance appraisal processes to drive accountability.

Directed recruitment and interview processes for the HR department and supervised accurate monthly payroll calculations for all employees.

Conducted professional trilingual translation (English, Chinese, Khmer) for critical official and commercial documents, ensuring clear international communication.

Developed and maintained high-value account relationships, securing strategic government and corporate partnerships for key real estate developments.

Negotiated and closed partnership agreements, contributing to the expansion of the company's real estate portfolio.

Managed a diverse portfolio of development projects, ensuring alignment with strategic objectives and stakeholder expectations.

Acted as primary liaison for Ministry of Interior and Ministry of Defense, successfully promoting and integrating corporate Radio Systems and ISP solutions into government sectors.

Managed regulatory compliance and dispute resolution with MPTC, TRC, and DMC, drafting and translating ministerial correspondence in English, Chinese, and Khmer.

Negotiated and managed pole/tower rental contracts, resolving electricity billing and grid connectivity issues with state-owned EDC and private suppliers, ensuring operational continuity.

Negotiated ISP capacity procurement with 6+ international and local carriers and managed interconnect voice/SMS contracts, settling site-sharing fee disputes with 4+ operators.

Promoted to Key Account Manager, leading government relations efforts and successfully introducing telecom technical systems and architectures to state departments.

Cultivated strong relationships with government stakeholders, facilitating the adoption of advanced telecom solutions through targeted relationship building.

Deployed, configured, and troubleshot complex telecom networking systems as a Technical Engineer, ensuring optimal performance and reliability.

Developed and delivered high-quality Computer Science and Chinese Language curricula, impacting hundreds of students over seven years.

Established a strong foundation in multicultural communication and pedagogy, preparing students for diverse academic and professional environments.

Managed classroom environments for effective learning, utilizing innovative teaching methods to engage students in complex subjects.